eLance Sucks [DFHW: Living the 4-Hour Work Week]
Sorry, Tim. eLance sucks. And here’s why.
- Enforcing exclusivity – The big mistake is that the folks at eLance assume that I won’t be simultaneously posting the job req. on other outsourcing sites. Why wouldn’t I? I’ll be increasing the number of respondents and selecting (I presume) from different resource pools. But eLance wants you to be with them entirely or not with them at all. How do I know? Because…
- The 20% rule – If you don’t award 20% of your issued projects to eLance respondents, they’ll shut off your account. That simple. They want to force you to use them for 1 out of every 5 bids. Now, that might not seem like exclusivity to you (after all, you can award 4 of them to other sites), but it really is because….
- eLance penalizes canceled projects – Let’s say you don’t want to continue forward on the project at all, or more likely, you found a better resource on another site or on your own. So, you have the chance to cancel the project. All good, right? No, because eLance counts all projects towards the 20% rule. So if you start 5 projects and then find a better place to find those 5 resources, guess what… you can no longer post on eLance because your account will be frozen. This is complete bunk. So, why am I not finding resources on eLance in the first place? Because…
- Poor Quality of responses – I find that I get few qualified responses on eLance, at least in comparison to the other sites I’ve been bidding on. The respondents tend to respond to everything on the site, which means that you have to really filter to find the person appropriate for you. It’s like the problem with Monster.com… too many people vying for too few jobs yields very poor results. But, if that weren’t all…
- High Average Bids — The bids I get on eLance are easily twice as high if not as much as ten times as high as the ones I get on GetaFreelancer.com. Why is that? I’m not sure, perhaps because eLance respondents are mostly in the US while in GAF they are overseas, perhaps? Or maybe because of the sort of resource pool on eLance? You’d think it would be the opposite given that there’s oversupply on eLance.
In any case, I’ve now been banished from eLance because I couldn’t find any resource on that site to meet my needs. I gave them a really good shot - I posted 10 projects there. But I simply was able to find better respondents somewhere else. Sure, if I was exclusive to eLance, I would have awarded them to someone on eLance, but that premise is false. I do what any responsible buyer would do and look to multiple sources for my resources. If eLance wants to take themselves out of the running by not allowing me to include them in my sourcing pool, that just makes things worse for them. I really can’t understand their business justification for that. At least give the benefit of the doubt to the person who is responsible for building their value in the first place — the buyer.
I have had my best luck with GetaFreelancer.com, and maybe Guru.com. Anyone else have any thoughts to share? Disagree with me? Have any better luck with some other sites I haven’t mentioned? Let me know and share! I need some outsourcers for website development, product prototyping, etc,and have not been fully happy with my experiences so far.
Original post here: rexreed
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