3 Ways to Get Audience Feedback [Ian's Messy Desk]

Posted in Communication Tuesday

FeedbackWhile the speaker may seem like the centre of attention, speeches and presentations are a two-way process. The speaker should always be looking for feedback, both during and after the presentation.

Here are three simple ways to get feedback from your audience:

  • Use eye contact as a tool for continuous feedback.
    • If you notice people with questioning looks, stop what you’re doing and ask if you need to clarify. If you get no response, go ahead and clarify.
    • If the eyes are glazing over and you’re losing their attention, change your delivery. Ask the audience questions; get them to change positions; if necessary, take a break.
  • Get regular feedback.
    • To determine how well you are covering the material, regularly ask questions of the audience that draws on material you have covered.
    • Get the participants asking questions and encourage interaction. 
  • Hand out a feedback or rating form at the end of your presentation.
    • Ask the audience to rate your speech or presentation.
    • Ask them to write down questions they might still have.
    • Ask them to identify what you did well and what could be improved.
    • Keep it simple. Give them an easy numerical scale —say 1 – 5— but give room to leave extended comments.
    • To encourage participants to complete the form, offer a random-draw prize to those who return the feedback form.
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Original post here: Ian McKenzie

13 November 2007 | Communications | Comments

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